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Your Privacy Matters to Us

At rupiahtoro, your personal information and payment data are handled with the same care we give to your account security.

Encrypted payment transactionsNo third-party data sellingLocal payment rails (DANA, OVO, GoPay, QRIS)24/7 account access control
rupiahtoro Your Privacy Matters to Us
REACH OUR TEAM

How to Contact Us About Your Privacy

If you have questions about your data, want to review what we hold, request a copy of your information, or ask us to delete your account…

Live Chat Open your account menu in the lobby and tap Support.
Email Support Send your privacy request to our data protection team at [email protected].
Account Settings Log in, go to Settings > Privacy & Data, and manage your communication preferences…
DATA SECURITY INSIDE

How We Keep Your Information Safe

Encryption protects every piece of data we hold about you — your name, payment details, withdrawal requests and game history all travel through secure channels.

End-to-End Encryption

Every login, deposit via DANA, OVO, GoPay or QRIS, withdrawal request and account change is encrypted using industry-standard TLS protocols. No intermediary can intercept your data in transit.

Two-Factor Authentication

Protect your account with a second verification step. When enabled, we send a code to your phone or email every time you log in from a new device or after inactivity.

Withdrawal Verification

Before any payout clears to your DANA, OVO, GoPay or QRIS account, we confirm your identity and cross-check your account details to prevent fraud and ensure funds reach only you.

24/7 Monitoring

Our security team monitors every server and database for suspicious activity round the clock. Unusual login patterns trigger an automatic alert and optional account lock.

Staff Access Controls

Team members can only view your personal data when responding to a support request you initiated or processing a withdrawal. No staff member can access your account recreationally.

Data Deletion Rights

Request permanent deletion of your account and all associated records at any time via live chat or email. We remove gameplay data immediately; legal records stay for five years only where required.

Privacy Policy FAQs

The questions below cover what players in Semarang and across Indonesia ask most about how we handle personal data, account access and payment information on rupiahtoro.

Your gameplay history and account activity are deleted immediately. We keep your name, email, phone and transaction records for five years only — this is required by local regulation. You can request deletion of this data after five years, or ask us to stop marketing emails at any time via your account settings.

Yes. Log in, go to Settings > Privacy & Data, and select Download My Data. We compile your account details, transaction history, payment methods and gameplay records into a single file within two business days and email it to you securely.

We store only the minimum needed to process deposits and withdrawals — your wallet number or phone on encrypted servers, never your PIN or password. The last four digits appear in your transaction history for your reference; full details are never displayed after your first successful deposit.

Only you and our support or fraud-prevention team can access your account. Support staff view your data only when you open a ticket. Our fraud team reviews gameplay patterns automatically to detect unusual activity. No data is shared with marketing partners, game studios or third-party sites.

Visit Settings > Privacy & Data > Cookie Consent and toggle tracking cookies off. Your session will remain active for the current visit; you may be asked to log in again next time. Performance cookies (for app speed and stability) cannot be disabled but never track your personal behaviour.

We never sell your data. We share information only with payment providers (DANA, OVO, GoPay, QRIS) to process your deposits and withdrawals, and with fraud-detection services to protect your account. All partners sign legal agreements requiring them to keep your data confidential and use it only for the stated purpose.

We retain all your deposits, withdrawals and payout records for five years from the date of transaction — this ensures you can dispute any charge and we can verify your withdrawal history. After five years, records are archived; you can still request them via support but may experience a 2–3 day retrieval delay.